Job Overview

Call Center Agent INN000112 - Job Id

Recommended Innovations Group Abu Dhabi - United Arab Emirates
4.0 rating
Currently Hiring
Posted date:05/09/2021
  • Number of Hours 9
  • Experience 0 - 1 year
  • Hourly Rate AED 20 - AED 40
  • Industry Finance and Insurance
  • Day Sunday Monday Tuesday Wednesday Thursday
  • Contract 3 months extendable

You’ll be required to

Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center.


Proactively offer customer to register IVR and SMS service according to procedures and guidelines.


Escalate customer queries and complaints as necessary.


Follow up with customer via telephone or email following initial sales contact


Explain products or services and prices and answer all the customers questions.


Be Polite and courteous when dealing with customers all the time.


Obtain customer information such as name, address, and reactions of prospects contacted enter orders into computers.


Keep accurate data on all tasks performed as per defined format.


Keep customer documents secured and filed accordingly.

We’re looking for

Bilingual candidates ( Arabic & English)


Strong communication skills.


Ability to interact with customers of all levels.


Ability to perform basic mathematical computation.


Good working knowledge of Microsoft Office.


Fresh graudates can apply.


Candidates must be holding their own residence visa valid for 6 months.

Skills

  • Call Center
  • Customer Facing
  • Customer Service
  • Communication